At Velora Alora Wardrobe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://veloraalorawardrobe.co.nz/, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (processed securely through our payment providers; we do not store your card details)
- Order History
- IP Address
- Browser and Device Information
- Website usage information collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Deliver products to your address.
- Send order confirmations and shipping updates.
- Respond to your enquiries and customer support requests.
- Improve our website, products, and customer experience.
- Prevent fraud and maintain website security.
- Send promotional emails and special offers (only if you have opted in).
3. Payment Security
Your payment information is processed through secure third-party payment gateways. Velora Alora Wardrobe does not store your debit or credit card information.
4. Cookies
Our website uses cookies to:
- Improve website performance.
- Remember your preferences.
- Analyze website traffic.
- Provide a better shopping experience.
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
Your information may be shared only with trusted third parties when necessary, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- Analytics services
- Government authorities when required by law
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
7. Your Rights
Depending on applicable New Zealand privacy laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your information where legally permitted.
- Withdraw consent for marketing communications at any time.
8. Marketing Communications
If you subscribe to our newsletter, we may occasionally send promotional emails.
You can unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. Please review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Velora Alora Wardrobe
Website: https://veloraalorawardrobe.co.nz/
Email: veloraalorawardrobe@gmail.com
Phone: +64 29 123 4470
Address: 12 Colstone St, Glenview, Hamilton, New Zealand
We are committed to protecting your privacy and providing a secure and enjoyable shopping experience.
